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We answer all your wedding dress & evening dress related questions


More guidance from the experts

  • Bridal consultations

    Our intimate and exclusive bridal consultations are an hour and a half long. During your consultation you are allowed to fit as many dresses as you wish in the available time.

    You will not only get a wide selection of wedding dresses and accessories to choose from, but we will also provide you with a variety of refreshments, including a selection of tea, coffee and sparkling wine.

    Our bridal consultants will assist you to find that perfect wedding dress. With our experience and knowledge, we will have the knack to advise and recommend dresses that will not only fit your body type and skin tone, but also your personal style.

    Please note that since we are providing you with a highly professional service and expertise, we charge a R380 consultation fee.

    As our bookings fill up quickly, we kindly request that you make an appointment beforehand if you wish to gain our full attention.
    After your dress fitting, you are invited to come for a complimentary follow-up to fit your favourite dress or dresses again before making your final decision.

  • Normal order lead times

    Since your wedding dress will be made on order, our normal order lead times are 12 – 16 weeks. We also require an additional 6 – 8 weeks for alterations. We therefor highly recommend that you order your dress 6 to 8 months ahead of your wedding day, in order to avoid any unnecessary pressure.

    Once your order has been placed with us, we will confirm the arrival date of your dress. From here, you can relax and enjoy the rest of your wedding planning journey while your wedding dress is in good hands!

  • Rush order options

    At Timeless Bridal Couture, we understand the journey you are about to embark on and that there are isolated cases where planning months ahead of the wedding might be impossible. To assist you in finding your perfect dress on time, we offer rush and super rush options at an additional cost and subject to confirmation from our suppliers.

    We encourage you to kindly make contact with us if you find yourself in a situation where you do not have 6 – 8 months to order your wedding dress. We will go the extra mile to accommodate you in any possible way to make sure that your wedding day remains an unforgettable experience.

  • Wedding dress fittings and alterations

    We have highly skilled wedding dress seamstresses who are on standby to make the necessary alterations to your wedding dress. This way we can be certain that you are utterly happy with the way your dress fit before your wedding day.

    Once your dress arrives at our studio, we will contact you to arrange your first wedding dress fitting. Your first fitting will ideally be 6 – 8 weeks before the wedding. Depending on the extent of alterations that need to be done, we will confirm the number of fittings after the first one at our studio. Your final fitting will be 1 – 2 weeks before your wedding day to ensure the perfect fit of your wedding dress.

  • Purchasing your wedding dress – buyers beware

    There is no substitute for the quality and designs of wedding gowns purchased through authorised wedding dress retailers like Timeless Bridal Couture. No authorised bridal retailers will sell authentic wedding dresses designed by recognised bridal brands online. For this reason, none of our wedding dresses are available for online sale, as it is prohibited by recognised bridal brands. Timeless Bridal Couture is an authorised retailer for Essense of Australia, Stella York, Madi lane, and Tiffany’s Bridal.

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